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Cloudflare for BigCommerce

Cloudflare for BigCommerce — where it genuinely helps

BigCommerce hosts and protects its own checkout, so we’re honest about scope: Cloudflare works at the domain, DNS, bot and AI-crawler level, and protects the external apps, landing pages and headless front-ends you host yourself.

Who this is for

  • BigCommerce merchants & brands
  • Headless / BigCommerce-as-backend builds
  • Stores with external landing pages & apps
  • Agencies running BigCommerce for clients

Problems we solve

What actually helps a BigCommerce store

“Can we WAF the BigCommerce checkout?”

No — BigCommerce hosts and protects its own checkout. We’re upfront about that and focus on where Cloudflare genuinely helps.

Bots scraping your catalogue & prices

Even where you can’t block at BigCommerce’s edge, we analyse and act on bot and scraper traffic to your properties.

AI crawlers taking content for free

Set a deliberate allow/block policy for AI crawlers across the domains and content you control.

Unprotected landing pages & apps

Marketing sites, microsites and custom apps you host often have no WAF or bot protection. Cloudflare fixes that.

Messy DNS and domain setup

Domains, subdomains and records drift over time. We tidy and secure the parts you control.

Skewed analytics from bot traffic

Bot noise distorts your numbers and ad spend. We help you see and reduce it.

Where Cloudflare helps

What we can do for BigCommerce merchants

Focused on the parts you genuinely control.

Domain & DNS strategy

Clean DNS, sensible records and security hygiene for the domains and subdomains you control.

Bot & traffic analysis

See and analyse the bot, scraper and AI-crawler traffic hitting your properties, so you can act on facts.

AI crawler control

Decide which AI crawlers can take your catalogue and content, with a deliberate allow/block policy.

External apps & landing pages

Put real Cloudflare WAF, caching and protection in front of the marketing sites, microsites and apps you host yourself.

Headless front-ends

For BigCommerce-as-a-backend / headless storefronts you host, Cloudflare protects and accelerates your own front-end.

Turnstile on your forms

Add privacy-friendly Turnstile to the forms you host to cut spam and fake submissions.

Performance & analytics hygiene

Reduce bot noise in analytics and speed up the properties you control with smart caching and routing.

Agency support

White-label Cloudflare help for agencies running BigCommerce builds for clients.

What you control

What you can and cannot control

Honesty first — BigCommerce owns the hosted platform; you own the properties around it.

What Cloudflare can help with

  • Your custom domains, DNS and security hygiene
  • Bot, scraper and AI-crawler visibility & policy
  • WAF, caching and protection for apps/landing pages you host
  • Headless / self-hosted front-end protection
  • Turnstile on forms you host
  • Performance and analytics hygiene

What BigCommerce controls (not you)

  • The BigCommerce-hosted checkout and core storefront
  • BigCommerce’s own edge, CDN and DDoS protection
  • BigCommerce platform availability, SLAs and pricing
  • Server-level control of BigCommerce infrastructure

When you need this

  • Bots and AI crawlers are hitting your catalogue
  • You host landing pages, microsites or custom apps
  • You run a headless BigCommerce front-end
  • Your DNS and domains need tidying and securing
  • You’re an agency supporting BigCommerce clients

When Cloudflare is not enough

On hosted BigCommerce, Cloudflare’s scope is narrower, and it does not replace:

  • Secure development, code review and timely patching of your application and plugins.
  • Backups, disaster recovery and a tested restore process.
  • A dedicated anti-fraud, chargeback or payment-risk platform.
  • Hosting, database administration and origin server maintenance.
  • Full incident response and forensics for large or regulated enterprises.

What Cloudflare can and cannot do

Cloudflare reduces risk, blocks a large share of malicious traffic, hardens critical endpoints and improves performance. No edge platform can make a website completely or permanently secure, and Cloudflare does not, on its own, stop payment fraud or replace secure development, patching, backups, anti-fraud platforms or proper hosting. We configure Cloudflare as one strong layer in a complete security posture.

Frequently asked questions

Can I put my own Cloudflare WAF in front of the BigCommerce checkout?
No. BigCommerce is a hosted SaaS platform that runs and protects its own checkout and core storefront infrastructure, including its own edge and DDoS protection. Your own Cloudflare zone applies to the domains, apps and front-ends you host yourself — not BigCommerce’s hosted checkout.
Is Cloudflare worth it for a BigCommerce store?
Often yes — for domain and DNS hygiene, AI-crawler and scraping visibility around your catalogue, protecting external landing pages, microsites and custom apps, Turnstile on forms you host, and analytics/performance hygiene. The scope is narrower than for a self-hosted store, and we’re clear about that up front.
Does this help a headless BigCommerce build?
Yes. If you run a headless storefront with BigCommerce as the backend and host your own front-end, Cloudflare can protect and accelerate that front-end with real WAF, caching, bot management and origin protection.
Can you help our agency manage Cloudflare for BigCommerce clients?
Yes. We offer white-label and partner support for agencies running BigCommerce builds — domain strategy, bot analysis, AI-crawler policy and protection for the client-hosted properties. See our agency partnership page.
Will any of this reduce my BigCommerce platform fees or downtime?
No — platform availability and pricing are BigCommerce’s domain. Cloudflare improves the security, performance and bot/AI-crawler posture of the properties you control around your store, not the BigCommerce-hosted platform itself.

Get the most out of Cloudflare around your BigCommerce store

An honest, scoped plan for domain, DNS, bot and AI-crawler protection — plus real defence for the apps and front-ends you host.